What Are Cookies

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better browsing experience by remembering your preferences, analyzing site usage, and enabling certain functionality.

Similar technologies include web beacons, pixels, and local storage, which serve similar purposes in enhancing your interaction with our online vocal coaching platform.

Types of Cookies We Use

We use several categories of cookies: Essential cookies that are necessary for basic website functionality, Performance cookies that help us understand how you interact with our site, Functional cookies that remember your preferences and settings, and Marketing cookies that help us provide relevant content and course recommendations.

Session cookies are temporary and deleted when you close your browser, while persistent cookies remain on your device for a specified period or until you delete them manually.

Essential Cookies

These cookies are strictly necessary for our website to function properly. They enable core functionality such as security, network management, user authentication, and access to your student account and course materials.

Essential cookies cannot be disabled as they are required for basic site operations. They include session management, security tokens, and cookies that remember your login status and course progress.

Performance and Analytics Cookies

We use analytics cookies to understand how visitors interact with our website, which pages are most popular, how long users spend on different sections, and where users encounter difficulties. This information helps us improve our platform and user experience.

These cookies collect aggregated, anonymous information and do not identify individual users. The data helps us optimize our course delivery, identify popular content, and enhance our coaching platform's performance.

Functional Cookies

Functional cookies enhance your browsing experience by remembering your preferences, such as language settings, course preferences, coach selections, and customized dashboard layouts. They help provide personalized features and content.

These cookies remember choices you make and provide enhanced, personalized features. Without these cookies, some services you have asked for may not be available, and your experience may be less tailored to your preferences.

Marketing and Advertising Cookies

Marketing cookies help us deliver relevant advertisements and course recommendations based on your interests and browsing behavior. They may be used to build a profile of your interests and show you relevant content on our site and other websites.

These cookies may be set by us or third-party advertising partners. They help measure the effectiveness of our marketing campaigns and provide you with more relevant course suggestions and promotional content.

Third-Party Cookies

Some cookies on our site are set by third-party services we use, such as video conferencing platforms for live lessons, payment processors for secure transactions, and analytics providers for site performance monitoring.

These third parties have their own cookie policies, and we encourage you to review them. We carefully select partners who maintain high privacy and security standards, but we do not control their cookie practices.

Managing Your Cookie Preferences

You can control and manage cookies through your browser settings or our cookie consent banner. Most browsers allow you to view, delete, and block cookies. You can also set your browser to notify you when cookies are being used.

Please note that disabling certain cookies may affect the functionality of our website and your ability to access some features of our vocal coaching platform. Essential cookies cannot be disabled without affecting site functionality.

Cookie Consent and Choices

When you first visit our website, you'll see a cookie consent banner that allows you to choose which types of cookies you accept. You can change your preferences at any time by accessing the cookie settings through the banner or your account preferences.

Your consent choices are remembered through a cookie, and you can withdraw or modify your consent at any time. We respect your choices and will only use cookies in accordance with your preferences.

Browser-Specific Cookie Management

Each browser has different methods for managing cookies. Chrome users can manage cookies through Settings > Privacy and Security > Cookies. Firefox users can access cookie settings through Options > Privacy & Security. Safari users can find cookie controls in Preferences > Privacy.

For mobile browsers, cookie settings are typically found in the browser's privacy or security settings. Consult your browser's help documentation for specific instructions on managing cookies and site data.

Data Retention and Cookie Cleanup

We regularly review and clean up unnecessary cookie data. You can delete cookies manually through your browser settings or use automated tools to manage cookie retention according to your preferences.

Different types of cookies have different retention periods. Session cookies are deleted when you close your browser, while persistent cookies may remain for days, months, or years depending on their purpose and your settings.

Updates to Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify you through our website or email.

We encourage you to review this policy periodically to stay informed about how we use cookies and similar technologies. Your continued use of our website after changes indicates acceptance of the updated policy.

Contact Us About Cookies

If you have questions about our use of cookies or this Cookie Policy, please contact us at privacy@sakuravox.com or write to SakuraVox Online School, Japan, 〒150-0002 Tokyo, Shibuya, 1 Chome−11−12 美竹ビル １ B1F.

We are committed to transparency about our cookie practices and will respond to your inquiries promptly. For technical issues related to cookies or website functionality, please contact our support team at info@sakuravox.com.